Terms and conditions
Last modified: March 7, 2025
Welcome
Welcome to Smart Tribe Suite, a product of Smart Tribe Digital. By accessing or using our platform, you agree to abide by these Terms and Conditions. Please read them carefully.
1. Definitions
“Smart Tribe Suite,” “we,” “our,” or “us” refers to the CRM platform and its operators.
“User,” “you,” or “your” refers to any individual or entity using Smart Tribe Suite.
“Services” refers to the CRM tools, features, and functionalities provided by Smart Tribe Suite.
License: Company grants you a non-exclusive, non-transferable, revocable license to use the themes for your personal or commercial websites, subject to the limitations specified in these Terms.
Updates: You are entitled to receive updates for purchased themes for one year from the date of purchase. After that period, you may renew your license for continued access to updates.
Use of the Services
- Users must be at least 18 years old to access and use the services.
You agree not to use Smart Tribe Suite for illegal activities, spamming, or any unauthorised data collection.
We reserve the right to suspend or terminate accounts that violate these terms.
You are granted a non-exclusive, non-transferable licence to access and use Smart Tribe Suite for business purposes. You are responsible for all activity conducted under your account, including actions of authorised users.
You agree not to:
- Use the platform for unlawful purposes
- Attempt to gain unauthorised access to systems or networks
- Interfere with the integrity or performance of the platform
Pricing: Prices for our themes are subject to change without notice. The company reserves the right to modify or discontinue themes or services at any time without liability.
Payment: All payments are processed securely through a third-party payment processor. You agree to provide accurate and complete payment information and authorise us to charge your payment method for all purchases made through our services.
Client Data & Responsibilities and Security
You retain ownership of all data uploaded to or processed via the platform. You represent and warrant that you have lawful grounds to collect and process any personal data submitted through your account.
You are responsible for:
- Obtaining appropriate consent from your clients/users
- Ensuring your content complies with applicable laws
- Maintaining the confidentiality of your login credentials
Users must provide accurate and complete information during account creation.
You are responsible for maintaining the confidentiality of your account credentials.
Any unauthorized access must be reported immediately.
Payment and Subscription
Subscription fees are billed monthly or annually (as selected) and are non-refundable once paid, except as required by law.
Failure to make payment may result in suspension or termination of your account.
All pricing is subject to applicable taxes unless otherwise stated.
Some features of Smart Tribe Suite may require a subscription or one-time payment.
Payments are non-refundable unless stated otherwise.
We reserve the right to change pricing with prior notice.
Intellectual Property
All content, trademarks, and software associated with Smart Tribe Suite are the property of Smart Tribe Digital.
Users may not copy, modify, distribute, or resell any part of the platform without permission.
Data Protection & GDPR
We act as a data processor on your behalf for any personal data processed via the platform. You are the data controller and must comply with relevant data protection laws.
Our services are powered in part by a third-party CRM provider and integrated third-party services (e.g., Stripe, Twilio, Facebook, Google, WordPress, WooCommerce). These providers are under contractual obligations to implement appropriate data protection and security measures.
Please refer to our Privacy Policy and Data Processing Agreement for further details.
By using Smart Tribe Suite, you consent to the collection and processing of your data in accordance with our Privacy Policy.
We take reasonable steps to protect user data but are not liable for unauthorised breaches beyond our control.
Limitation of Liability
To the maximum extent permitted by law:
- We provide the service “as is” and disclaim all warranties
- We are not liable for indirect or consequential damages
- Our total liability is limited to the fees paid by you in the previous 12 months
Cancellation & Termination
You may cancel your subscription at any time. Access will remain active until the end of your current billing period.
We may suspend or terminate your account without notice if:
- You breach these terms
- We are legally required to do so
- Your use poses a risk to the security, availability, or legal compliance of the platform
Upon termination, your data will be deleted after a retention grace period of 30 days, unless legally required to retain it longer.
Amendments
We may update these terms periodically. Continued use of Smart Tribe Suite after updates constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
Contact Us
Contact Us If you have any questions, please contact us at suite@smarttribedigtial.com